 |
I cannot hear the other side talking through the Audio Adapter.
The audio adapter is for you to listen music only.
|
|
|
|
The handsfree is labeled for Nokia 6019i but it does not fit the phone.
Please try to plug the handsfree at the bottom of your phone at 45 degrees angle.
And you will find that the handsfrees does fit your phone properly.
|
|
|
|
I cannot plug in the external antenna for my motorola V3 / LG VX5200 cell phone.
Please try to locate a hidden plug at the back of the
phone that allows you to plug the antenna in. The
plug may be covered by a rubber.
|
|
|
|
I cannot find the plug for the universal external antenna.
Please note that the universal external antenna does come with the velcro pad which allow you to attach the pad to the back of the cellphone for use. Please try it.
|
|
|
|
The flashing antenna for the cell phone is not working.
Please note that the flashing antennas we sell do not work with the
CDMA cellphone. Please note that a CDMA cellphone means the cellphone does not require a sim card for opeartion. Please check if yours is a CDMA cellphone.
|
|
|
|
The Extended Lithium battery for V3 does not fit my cell phone.
The extended battery with back cover is compatible
with V3 model only. It is not compatible with other
V3 models like V3c, V3m, V3r ...etc.
|
|
|
|
The data cable does not fit my cell phone.
Could you please try the cable again by holding it 45 degree upward and then plugging into your cellphpone?
|
|
|
|
How can I transfer data from the cell phone to the computer using the data cable?
The stand alone cable we sell does not come with the software. And, you have to get the software to make the features work.
You may try the software from http://www.bitpim.org/
|
|
|
|
The USB extension cord does not fit my cell phone.
This is a cable for you to extend your USB connection only. This cable comes with a Male Type plug and a Female Type plug for USB port. Therefore, the cable must not fit to any cellphones.
|
|
|
|
I cannot charge my cell phone with the LG3200 desktop charger.
The battery desktop charger is for battery charging only.
|
|
|
|
Can I get a manual for my cell phone from CellPhoneShop?
Sorry, we do not carry any user manual.
|
|
|
|
Do the cell phones you carry come with a sim card?
The cell phones we carry do not come with a sim card.
For the GSM cell phones, they will work with your existing sim card. For the CDMA cell phones, no sim card is required and you can contact the service provider to reactivate the cell phone.
|
|
|
|
Does CellPhoneShop offer phone plans?
We do not offer phone plans. You may contact the
service providers for phone plan purchase.
|
|
|
|
Do I need to subscribe to a new phone plan after I buy a cell phone from CellPhoneShop?
No. No phone plan subscription is required for the cell
phones we carry and they will work with your existing phone plan.
If you are looking for a cell phone bundled with plan, you may take a look at the plans offered by leading service providers like AT & T, Cingular, Nextel, Sprint, T Mobile and Verizon at http://www.cellphoneshop.net/cellphone.html . You will find the best cell phone and plan on CellPhoneShop.net.
|
|
|
|
Can I still send my used cell phone to CellPhoneShop for cash or store credit?
Sorry, the recycle phone program is now stopped.
|
|
|
|
Can I use cell phones from CellPhoneShop outside the U.S.?
Please note that our cellphones can work with the major wireless
carriers in the U.S. only.
|
|
|
|
Does carrier matter to use handset manager software?
Phones supported by different carriers have different firmware version. As a result, the software is carrier specific. For more detail, please do visit mobile action website (http://global.mobileaction.com/) then select the download section to find out your wireless carrier may supported or not with. Again, phones supported by different carriers have different firmware version and the result will cause the supported function vary.
|
|
|
|
I was charged twice by Paypal for the black housing for Motorola RAZR V3, but I only received one receipt via email. Was it ordered twice?
Please note that the first record is an authorization only and the second
record is the actual charge from our shop. Please check with your credit card company again.
|
|
|
|
I have used the freeship coupon on my new order. Can I apply the 20% discount on the same order as well?
Since the freeship coupon cannot be used with other coupons at the same order, you can only use either one of the coupons on each order.
|
|
|
|
Is the shipping fee charged upon each order or each item?
The shipping fee is counter per order, not per item.
|
|
|
|
Do you take Purchase Orders?
Sorry, we do not accept Purchase Orders. We
currently accept online orders and fax orders only.
|
|
|
|
Can I use my FedEx account when paying for the $17.99 shipping fee for express delivery?
Sorry, we would not charge customers' Fedex
ccount for the shipping fee and you are required to pay for the $17.99 shipping fee if you choose Fedex delivery.
|
|
|
|
I cannot order more than one item online.
You can try the following options:
(A) Please turn on "all cookies" function in your computer. For example, if you are using Internet explorere, go to Tools/ internet option/ security/ custom level, and select "enable cookies". This way the shopping basket will remember what you have ordered.
OR:
(B) Just go ahead and order one item first, and fill out your information. Then, immediately, emailed us to orderchange@cellphoneshop.net and let us know clearly the rest of the items that you would like to order and we will handle it from our end.
|
|
|
|
Does CellPhoneShop have a physical address?
Sorry, we currently offer online shopping only. We do not have a physical address.
|
|
|
|
Can I reach CellPhoneShop by phone?
We currently provide email support only. Our products have
all been tested before shipment and we have a dedicated team of staff to ensure the correct orders are shipped to our customers. However, should you experience any problems with the products, please send us an email at sales@cellphoneshop.net and we will try to provide a solution asap.
|
|
|
|
Where should I enter the code of the free shipping coupon?
When you check out, just enter the coupon code "freeship" under "Coupon or Gift Certificate Code" section when filling out the check out information. And, you will get free shipping for your order.
In case that you are unable to get free shipping after you have entered the coupon code, while you are filling out the check out information, and right before you hit "Place Order", there will be a comment section, you just need to mention 'Apply Freeship'. Please note that your order total amount will not reflect that credit immediately. We will account for the free shipping when we charge your credit card.
|
|
|
|
What is the passkey code of the bluetooth headset?
The passkey code to activate the bluetooth headset is "0000".
|
|
|
|
Faceplate For LG PM225 Installation
Please try the following step for changing your faceplate.
Can you find there are four rubbers at the corners of the main screen when you unfold the phone?
Can you please try to remove the rubbers by the tool? After removing the rubbers and remover the faceplate a little, you may find there are four screws inside and please try to remove the screws.
The original cover should and can be removed after you removed both rubbers and screws.
"Then, you can install the new faceplate for your phone.
You should adjust the new faceplate to fit with the phone first. And, you can install the faceplate by placing back the screws and rubbers to the right location.
|
|
|
|
Motorola PEBL U6 Faceplate Installation
You need to remove the inside faceplate of the cellphone first.
The inside faceplate is attached to the phone with adhesive. You may heat the faceplate up (by using a hair dryer) to get the adhesive melted . Remind not to overheat or melt the faceplate . Then, you may slide the inside faceplate off.
You should find there are screws inside after you removed the
inside faceplate. Please remove the screws and you may separate the front faceplate from the phone. Then , you can install the new front faceplate on. Finally, please place the inside faceplate back.
|
|
|
|
Motorola V3 housing InstallationFor the V3 housing, you can try the following steps: 1.Turn off your phone 2.Unfold the phone. Then, you will see four black or silver plastic pieces at the four corners. Those pieces have to be removed (using a pin or needle) and then you will find the screws. Use a T5 or T6 torx screwdriver to remove the screws. 3. Once you get the screws out, carefully remove the front cover and replace with the new cover. You may use a faceplate Removal Tool Kit to separate the old cover. Also, be careful not to lose any of the little silver side buttons. If they fall out, just slide them back in before putting the new cover on. 4.Replace the screws and silver stoppers. 5. The back comes off easily as it is a battery cover. * If you are not sure about the installation process, we suggest you to find a technician to do the professional installation.
|
|
|
|
| I cannot connect the bluetooth cell phone car kit with my cell phone.Please try the following steps for pairing:
Plug the car kit into the cigarette lighter hole. Ensuring that the car kit is off, place the car kit and mobile handset within a 1-meter distance. Press and hold the MFB for 6 seconds until you hear a long beep. The green LED will first flash every 3 seconds when it is on standby mode. It is ready for pairing once the green LED stops flashing and stays constant. Activate the bluetooth function of your cell phone, which will then start searching for accessible bluetooth devices. Select "car kit" from the list; enter the passkey: 9999 and press OK.
|
|
|
|
I cannot connect the bluetooth headset with my cell phone.Please try the following steps for pairing.
Turn on the headset by pressing the call button for 8 seconds. The indicator light will then flash alternatively in blue and red. Activate the bluetooth function of your cell phone and search for the headset. Once the bluetooth device is detected, select OK or Yes to pair the two. Enter the passkey: 0000 and select OK. Please note that the suggested steps are applicable to most of the bluetooth headset models we carry.
|
|
|
|
| Guide - Universal Battery ChargerSteps:
Locate the 2 moveable metal contact arms on the universal battery charger. Align one of the arms onto the positive polarity of the battery and the other on a negative polarity. Once you see that the red indicator light is on, you can put the charger to a power outlet and start charging. (Press the indicator switch if the indicator light is not on automatically.) The indicator light will turn into green when the battery is fully charged.
Please do not charge any battery with this device for more than 2 hours each time.
|
|
|
|
| I cannot fix the snap on cover onto my cell phone.Please try the following steps.
Check if you have all the pieces needed for installing the clip at the back of the cover ready: a silver round-shaped piece, a screw, a sticker and a star-shaped clip.
Place the round silver piece on the inner part of the back cover and the star-shaped clip on the outer part. Use a Philips head screwdriver to fix the 2 pieces, so as to attach the clip to the back cover.
|
|
|
|
| I have installed the driver shown on the box for my data cable but the cable does not work.Please try the following steps.
1. Plug the cable into your cell phone and turn it off.
2. Install the driver at http://home.netvigator.com/~wjcorp9/dku5/SETUP/ and download the software needed. Reboot the computer after installing the driver.
3. Turn on your cell phone and plug the cable into your computer.
4. Please check again if the cable works. Please note that the stand-alone cable we carry does not come with the software needed. You will, therefore, need to download and install the required software before using the data cable. Please get the software you need from http://www.bitpim.org/
|
|
|
|
LG VX 7000 Faceplate installationYou will need a Philips Head Screwdriver and faceplate Removal Tool Kit to complete the installation. Please try the following step for changing your faceplate. You should find there are five rubbers (including the one located at the hinge) at the corners of the main screen when you unfold the phone. Please try to remove the rubbers and the screws inside by the Philips Head Screwdriver . Then, gently pry along the sides of the faceplate (with faceplate Removal Tool Kit) . Please work with both sides of the faceplate. Then, you can install the new faceplate on your phone. Please adjust the position of the new faceplate to make it fits with the cellphone. And, you can re-install the screws and rubbers to the right location. The installation is completed.
|
|
|
|
Sanyo VI 2300 Faceplate installationYou will need a 3-Point Screwdriver and the faceplate Removal Tool Kit to complete the installation. Please try the following step for changing your faceplate. You should find there are four rubbers at the corners of the main screen when you unfold the phone. Please try to remove the rubbers and the screws inside by the 3-Point Screwdriver Then, remove the hinge cover on both sides of the phone (You can perform this task by using a pair of tweezers). Under both hinge covers, gently pry out the hinge spring. Then, you may remove the original faceplate (with the faceplate Removal Tool Kit) . You will find the loud speaker is attached to the faceplate with screws, please remove the screws and take the loud speaker off. With the original faceplate and the loud speaker removed, you can start to install the new faceplate on your cellphone. First, you have to attach the loud speaker onto the new faceplate. Then, place the new faceplate onto the cellphone, adjust the position of the new faceplate to make it fits with the cellphone. Install the hinge spring and cover onto the new faceplate. Lastly, do not forget to install the fours screws and rubbers back onto the cellphone. The installation is completed.
|
|
|
|
Nokia 6101 / 6102 Faceplate installationYou will need a Torx #6 Screwdriver and the the faceplate Removal Tool Kit to complete the installation. Please try the following step for changing your faceplate. You should find the cover below the main screen which curves over the hinge when you unfold the phone. Please try to pry the cover off (you may try with your fingernails) . You should find there are two screws under the cover, Please try to remove the screws with the Torx #6 Screwdriver . Then, gently pry along the sides of the faceplate and get the faceplate off (with the faceplate Removal Tool Kit). You can install the new faceplate on your phone. Please adjust the position of the new faceplate to make it fits with the cellphone. You can re-install the screws to the right location and also put back the covers. The installation is completed.
|
|
|
|
The indicator light on the bluetooth headset is not on.It may take a minute for the indicator light to turn on. Please try again.
|
|
|
|
| I can not get the bluetooth headset ( model Motorola H3/ H500/ H700) be connected with my cell phone. Did I order the wrong item?Steps for pairing:
Turn on the bluetooth function on your cell phone before you connect the headset with the cell phone.
1. Select "menu" > "settings" > "connection" > "bluetooth link" > "set up"
2. Scroll to "power"
3. Press "change"
4. Scroll to "on"
5. Press "select" to turn on the bluetooth feature. This will remain on until you turn it off. (Applicable to most Motorola cell phones)
Pair the bluetooth headset with your cell phone
1. Turn on the headset by pressing the call button for 6 to 10 seconds until the blue indicator light turns on and remains constant.
2. Search for the bluetooth device on you cell phone. (select "menu" > "setting" > "connection" > "bluetooth link" > "handsfree" > "look for device")
3. Choose Motorola H3/ H500/ H700. Once the bluetooth device is detected, select OK or Yes for pairing.
4. Enter the passkey: 0000 and select OK. The indicator light should change from steadily lit to flashing if the headset is paired to the cell phone.
Please note that the suggested steps are applicable to all the bluetooth headset models (Motorola H3/ H500/ H700) we carry.
|
|
|
|
| My headset worked before but it does not work now.Please make sure that the bluetooth function on your cell phone has been turned on before pairing.
If the bluetooth feature has been turned off or was set to stay on only temporarily, you may need to restart the bluetooth function.
For most motorola phones:
1. Select "menu" > "settings" > "connection" > "bluetooth link" > "set up"
2. Scroll to "power"
3. Press "change"
4. Scroll to "on"
5. Press "select" to turn on the bluetooth function. This will remain on until you turn it off. Try pairing the headset again.
|
|
Shopping Cart 
Apple iPhone 
BlackBerry 
Alltel 
Apple Ipod / MP3
